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Tungsten Telecoms provide a range of hosted telephony services and call-center applications. Our telephony services range from simple routing products right up to complex IVR implimentations. Coupled with our hosted call center applications we can deliver a solution un-rivaled by most traditional PBX and ACD systems.

Some of the hosted services and solutions we offer are listed below;

-- Call recording
-- Complex IVR including time of day routing, queueing,  
-- 3rd party database integration
-- Outbound diallers
-- Fax to email
-- Disaster recovery
-- Conferencing
-- Call centre agents screens and wallboards
-- Scripting

If you require additional information dont hestitae to get in touch with us, details of how can be found on the contacts tab.